For years, Learning & Development was often viewed as a backstage player—delivering training once the strategy was finalized, reacting to...

Challenging the myths of linear careers in L&D In leadership development, we often talk about growth as a straight line: upward mobility,...

Let’s be honest—most POSH (Prevention of Sexual Harassment) training feels like a checkbox exercise.  We roll it out, ensure people...

Let me be real for a moment. After 20+ years in L&D, most of it in hospitality, I’ve seen the same thing happen too many times: A...

The harsh truth?  L&D professionals who can’t tie learning to business metrics are at risk of becoming obsolete. Gone are the days when...

At 2:00 AM, a team member called our newly launched assistance line, battling a deeply personal crisis. That call didn’t just validate...

In hospitality, leadership often shows up in unexpected ways—and in unexpected shoes. I've seen the power of a sharp blazer and stiletto...

As a L&D leader, I've tackled tough organizational challenges before—but nothing compared to building an entire Learning and Development...

I never thought my next career chapter would involve teaching leadership... 30,000 feet from shore. The most terrifying moment of my...

Onboard a cruise ship, you're surrounded by people from over 60+ nationalities, speaking dozens of languages, practicing diverse...

In luxury hotels and on cruise ships, excellence is non-negotiable. But in environments where time is tight and service can't stop, how...

Have you ever wondered why experiences from luxury cruises or premium resorts remain vivid long after you've returned home? It's not the...

Onboard a luxury cruise, every guest moment is a memory in the making.  Flawless embarkation. Personalized turndown service. A waiter who...

AI is pretty amazing. It writes faster than we ever could, switches between styles effortlessly, and churns out everything from social...

As AI reshapes how we work and live, one thing becomes crystal clear: mindfulness isn’t a luxury—it’s a necessity. With algorithms...

Are you passionate about unlocking human potential and creating high-performing teams? Same here—and that’s exactly where I’ve focused my...

The term “Toxic Positivity,” of late; has often been found trending on & off social media and everywhere in between. Almost like the many...

Of the infinite journeys that we undertake, little do we stop and notice that the epic journey we partake is life indeed. This life of...

An organization is like a mega brand. However, this mega-brand does need the support of many small individual brands viz its employees to...

“What is the best version of yourself”? The simplest and most straightforward meaning to this dictum is learning to overcome yourself in...