One of the biggest misconceptions about Learning & Development is that training rooms are predictable. They’re not. They are living, breathing spaces where culture, ego, history, fear, pride, and past experiences sit right next to each other. And the moment a sensitive topic enters, everything sharpens. Anyone who has trained global teams knows this. I’ve facilitated multicultural, multi-generational crews across cruise ships, island resorts, corporate offices, pre-opening te

I never thought my next career chapter would involve teaching leadership... 30,000 feet from shore. The most terrifying moment of my...