At the beginning of every new month, my father goes to his bank to withdraw cash. It’s almost a ritual. He is close to 90. Hardwired to hard cash. No UPI. No online banking. No plastic money. And honestly, at that age, why should he? For months I heard him complain about the “new system.” I assumed it was resistance. Today, I went with him to understand his frustration. There’s a kiosk now. Before meeting the teller, you must enter your withdrawal digitally. The machine sends