In Learning & Development, we often talk about nudge, small, gentle ways to help people learn and grow. A reminder message. A quiz challenge. A leader board to make things fun. They sound harmless. Until they’re not. During the pre-opening of a new property, we introduced a “Learning Leader board.” The goal was simple, encourage teams to complete their training early. Within a week, numbers looked great. Within two, fatigue had set in. One team member said quietly, “Sir, I sk