When I took charge of the vessel, the timing couldn’t have been tougher. A USPH inspection was on the horizon, and brand auditors from shoreside were scheduled to board on the next voyage. Crew morale was low. Pressure was high. The galley was deep-cleaning, housekeeping was sanitizing every inch, and guest services was firefighting mid-sailing. There was no room, or time, for a traditional classroom session. So, I did what ship life had trained me to do, adapt fast, and make

It’s in those unplanned, high-pressure moments—not the workshops—where leadership and learning truly take shape. Some of the most...

AI Won’t Replace L&D Leaders—But L&D Leaders Using AI Might. Every L&D leader I know is asking the same question:  “Should we be using...

Over the years, my role has grown in scope and complexity—but one practice has stayed constant:  I still walk the floors. Not as a...

There was a time when the loudest voice in the room was considered the most knowledgeable.  Today? The best trainers know when not to...

I never thought my next career chapter would involve teaching leadership... 30,000 feet from shore. The most terrifying moment of my...